Kendte problemer og ældre telefoner

Vi tester jævnligt de seneste og mest populære mobiltelefoner. Eftersom nogle mobiltelefoner desværre ikke er fuldt ud kompatible med ConnectLine-systemet, kan det være en mulighed at opdatere sin Streamer eller telefonens firmware.

Kendte problemer - vælg din telefon herunder

  • Streamer Pro and mobile phone incompatibilities:

     

     POP PLUS

    		  Android 6.0.1  *✔

    Please note that even though a phone isn’t recommended, it will often work fine if the Streamer is used only with the phone. However, using a full-scale ConnectLine system with a Streamer and several other devices might be a problem.

  • Streamer Pro and mobile phone incompatibilities:


     

     iPhone 4

    		  iOS 7  *✔ 1, 12, 14, 18, 19
     iPhone 4S

    		  iOS 8.0.2
    		  *✔ 1, 12, 14, 18, 19
     iPhone 5

    		  iOS 8.0.2
    		  *✔ 1, 12, 14, 18, 19
     iPhone 5S

    		  iOS 8.0.2
    		  *✔ 1, 12, 14, 18, 19
     iPhone 5C

    		  iOS 8.0.2
    		  *✔ 1, 12, 14, 18, 19
     iPhone 6

    		  iOS 9.3.5
    		  *✔ 23, 26
     iPhone 6S

    		  iOS 10.0.2  *✔ 23, 26, 27, 35, 36, 37
     iPhone 6 Plus

    		  iOS 8.2
    		  *✔ 27
     iPhone 6S Plus

    		  iOS 9.2.1  *✔ 25, 26, 27
     iPhone SE

    		  iOS 10.0.2  *✔ 23, 26, 29, 35, 38
     iPhone 7

    		  iOS 10.0.2  *✔ 23, 26, 27, 35, 36, 37
     iPhone 7 Plus

    		  iOS 10.0.2  *✔ 27, 35, 36, 37

    Please note that even though a phone isn’t recommended, it will often work fine if the Streamer is used only with the phone. However, using a full-scale ConnectLine system with a Streamer and several other devices might be a problem.


     

  • Streamer Pro and mobile phone incompatibilities:


     Torch

    		  3.2.33
    		  *✔ 1, 12, 18, 19
     Torch 9900

    		    *✔ 1, 12, 18, 19

    Please note that even though a phone isn’t recommended, it will often work fine if the Streamer is used only with the phone. However, using a full-scale ConnectLine system with a Streamer and several other devices might be a problem.

     

  • Streamer Pro and mobile phone incompatibilities:


     PhoneEasy 410 GSM
         		    *✔ 1, 19
     PhoneEasy 509

    		    *✔ 19, 21
     PhoneEasy 610 GSM

    		    *✔ 1, 19
     PhoneEasy 622

    		    ⃝
     PhoneEasy 632

    		    *✔ 19, 21
     PhoneEasy 740

    		  Android Version 2.3
    		  *✔ 1, 19
     Liberto 810

    		    *✔ 20
     Liberto 820

    		    *✔ 19, 21
     Liberto 820 Mini

    		    *✔ 19, 21
     Liberto 8030

    		  Android 5.1.1  *✔ 29
     Liberto 825

    		  Android 5.1.1  *✔ 29

    PhoneEasy 509

    Please note that even though a phone isn’t recommended, it will often work fine if the Streamer is used only with the phone. However, using a full-scale ConnectLine system with a Streamer and several other devices might be a problem.


     

  • Streamer Pro and mobile phone incompatibilities:


     Desire S

    		  Android 2.3.5
    		  *✔ 1, 12, 14
     One X+

    		  Android Version 4.1.1
    		  *✔ 1, 12, 14, 19
     Sensation

    		  1.35.401.1
    		  *✔ 
     Sensation

    		  Android 2.3.3
    		  *✔ 1, 12, 14
     Wildfire

    		  2.22.405.1
    		  *✔ 
     Wildfire S

    		  Android 2.3.6
    		  *✔ 1, 12, 14
     7 Trophy

    		  2250.21.51201.401
    		  *✔ 1, 10 ,12, 14, 19
    Sensation
    Sensation
    Sensation
    Android Version 4.1.1
    Android Version 4.1.1

    Please note that even though a phone isn’t recommended, it will often work fine if the Streamer is used only with the phone. However, using a full-scale ConnectLine system with a Streamer and several other devices might be a problem.

     

  • Streamer Pro and mobile phone incompatibilities:


     P9

    		  Android 6.0  *✔ 23, 29
     P10

    		  Android 7.0  *✔ 23, 29
     Mate 8

    		  Android 6.0  *✔ 23, 29

    Please note that even though a phone isn’t recommended, it will often work fine if the Streamer is used only with the phone. However, using a full-scale ConnectLine system with a Streamer and several other devices might be a problem.

  • Streamer Pro and mobile phone incompatibilities:


     P990 Optimus 2X

    		  Android 2.3.6
    		  *✔ 1, 10, 12, 14, 19
     GB 220

    		    ⃝
     G2

    		  Android 4.4.2
    		  *✔ 12, 14, 19
     G3

    		  Android 4.4.2
    		  *✔ 12, 14, 19
     G5

    		  Android 6.0.1  *✔ 23, 29
     Nexus 4

    		  Android 4.4.4
    		  *✔ 12, 14, 19
     Nexus 5

    		  Android 6.0.1
    		  *✔ 10, 31, 32
     Nexus 5X

    		  Android 6.0
    		  *✔ 23
    Nexus 5
    Android 4.4.2
    Android 4.4.2

    Please note that even though a phone isn’t recommended, it will often work fine if the Streamer is used only with the phone. However, using a full-scale ConnectLine system with a Streamer and several other devices might be a problem.

  • Streamer Pro and mobile phone incompatibilities:


     Lumia 640

    		  Windows 8.1
    		  *✔ 22, 23
     Lumia 950

    		  Windows 10  *✔ 22, 23
     Lumia 550

    		  Windows 10  ⃝
     Lumia 650

    		  Windows 10  ⃝
     

    Please note that even though a phone isn’t recommended, it will often work fine if the Streamer is used only with the phone. However, using a full-scale ConnectLine system with a Streamer and several other devices might be a problem.

  • Streamer Pro and mobile phone incompatibilities:


     Moto G

    		  Android 4.4.2
    		  *✔ 21
     Moto G Plus

    		  Android 6.0.1
    		  *✔ 23, 29
     Nexus 6P

    		  Android 6.0.1  *✔ 22, 23
     X Style

    		  Android 6.0.1  *✔ 33, 34
     

    Please note that even though a phone isn’t recommended, it will often work fine if the Streamer is used only with the phone. However, using a full-scale ConnectLine system with a Streamer and several other devices might be a problem.

  • Streamer Pro and mobile phone incompatibilities:


     MyPhone Mini

    		  Android 5.1
    		  *✔ 21, 28
     

    Please note that even though a phone isn’t recommended, it will often work fine if the Streamer is used only with the phone. However, using a full-scale ConnectLine system with a Streamer and several other devices might be a problem.

  • Streamer Pro and mobile phone incompatibilities:


     C5

    		  81.003
    		  *✔ 1, 10, 12
     C3-00

    		  8.7
    		  ⃝
     C3-01

    		  07.32
    		  ⃝
     Lumia 800

    		  Windows 7.5
    		  *✔ 1, 12, 19
     Lumia 900

    		  Windows 7.5
    		  *✔ 1, 12, 14, 19
     Lumia 920

    		    *✔ 1, 12, 14, 16, 19
     Lumia 930

    		  Windows 8.1
    		  *✔ 19, 21, 22
     X3-02

    		  06.75
    		  ⃝
     108

    		    ⃝
     220

    		    ⃝
     225

    		    ⃝
     206

    		  04.51
    		  ⃝
     230

    		  
    		  *✔ 21, 27


    Please note that even though a phone isn’t recommended, it will often work fine if the Streamer is used only with the phone. However, using a full-scale ConnectLine system with a Streamer and several other devices might be a problem.

  • Streamer Pro and mobile phone incompatibilities:


     Galaxy Note 4

    		  Android 5.0.1
    		  *✔ 10, 19, 21, 24
     Galaxy SIII Mini

    		    *✔ 1, 12, 14 ,17, 19
     GT-B2710 Xcover

    		  B271MXXKD1
    		  *✔ 10, 12, 19
     GT-E2370

    		  E2370XJL1
    		  *✔ 1, 10, 12, 19
     GT-I1910 Galaxy S 2

    		  IML74K.XWLPG
    		  *✔ 1, 12, 14, 19
     GT-I9300 Galaxy S III

    		  Android Version 4.1.1
    		  *✔ 1, 12, 14, 19
     GT-S5610

    		  S5610XXMH2/S5610OXBMH1
    		  *✔ 21
     GT-S5690 Galaxy Xcover

    		  Gingerbread.XXLB7
    		  *✔ 1, 10, 12, 13, 14, 19
     GT-S5570 Galaxy Mini

    		  Android 2.3.6
    		  ⃝
     Galaxy S4

    		  Android 4.4.2
    		  *✔ 12, 14, 19
     Galaxy S4 Mini

    		  Android 4.4.2
    		  *✔ 12, 14, 19
     Galaxy S5

    		  Android 4.4.2
    		  *✔ 12, 14, 19
     Galaxy S5 Mini

    		  Android 4.4.2
    		  *✔ 12, 14, 19
     Galaxy S6 Edge

    		  Android 6.0.1
    		  *✔ 26
     Galaxy S7

    		  Android 6.0.1
    		  *✔ 26
     Galaxy S7 Edge

    		 Android 6.0.1   *✔ 10, 29
    Android Version 4.1.1
    Android Version 4.1.1

    Please note that even though a phone isn’t recommended, it will often work fine if the Streamer is used only with the phone. However, using a full-scale ConnectLine system with a Streamer and several other devices might be a problem.

  • Streamer Pro and mobile phone incompatibilities:


     Xperia Acro S

    		  Android Version 4.0.4
    		  *✔ 1, 12, 14, 19
     Xperia Arc

    		  Android 2.3.4
    		  *✔ 1, 10 ,12, 14, 19
     Xperia Mini

    		  4.0.A.2.377
    		  *✔ 1, 10, 12, 14, 19
     Xperia V

    		  Android Version 4.0.4
    		  *✔ 1, 12, 14 ,19
     Zylo

    		  1232-9903 R7DA062 100 926
    		  *✔ 1, 12, 19

    Please note that even though a phone isn’t recommended, it will often work fine if the Streamer is used only with the phone. However, using a full-scale ConnectLine system with a Streamer and several other devices might be a problem.

  • Streamer Pro and mobile phone incompatibilities:


     Xperia Z1

    		  Android 4.4.2
    		  *✔ 12, 14, 19
     Xperia Z1 Compact

    		  Android 4.4.2
    		  *✔ 12, 14, 19
     Xperia 2

    		  Android 4.4.2
    		  *✔ 12, 14, 19
     Xperia Z3

    		  Android 4.4.4
    		  *✔ 12, 14, 19
     Xperia Z5 Premium

    		  Android 5.1.1
    		  *✔ 23
     Xperia XZ

    		  Android 7.0
    		  *✔ 23, 29
     Xperia ZA

    		  Android 6.0
    		  *✔ 29

    Please note that even though a phone isn’t recommended, it will often work fine if the Streamer is used only with the phone. However, using a full-scale ConnectLine system with a Streamer and several other devices might be a problem.

  • Streamer Pro and mobile phone incompatibilities:


     BLADE v7 LITE

    		  Android 6.0
    		  *✔
     Axon 7

    		  Android 6.0.1
    		  *✔ 21, 23, 29

    Please note that even though a phone isn’t recommended, it will often work fine if the Streamer is used only with the phone. However, using a full-scale ConnectLine system with a Streamer and several other devices might be a problem.

*Eksempler på indkomne kompatibilitetsproblemer

1. Problemer med håndtering af flere opkald.
2. Problemer med forbindelse til tredjeparts A2DP-sender.
3. Problemer med at videresende opkald tilbage til Streameren.
4. Forvrængning under streaming fra tv-boks.
5. Afbryder Bluetooth-forbindelse.
6. Problemer med at modtage opkald samtidig med tv-streaming.
7. Forbundet, men ingen lyd gennem Streamer.
8. Lyd-knappen blinker, når telefon og Streamer er parret.
9. Problemer med at modtage opkald samtidig med streaming fra ConnectLine mikrofon.
10. Problemer med at streame musik fra en telefon.
11. A2DP vil ikke forblive forbundet fra en telefon.
12. Streamer sender måske en Bluetooth kommando til en forkert telefon, hvis der er flere telefoner tilsluttet.
13. Problemer, hvis stemmeopkald er aktiveret under tv-streaming.
14. Tastaturtoner høres ikke, når telefonens taster trykkes.
15. Lyd fra telefonen genetableres ikke, hvis den trådløse forbindelse mistes under streaming.
16. Hvis parringen er blevet fjernet på Streameren, skal parringen fjernes på tidligere parret telefon, før man forsøger med en ny parring.
17. Opkald kan gå tabt, hvis Streamer og telefon afbryder og genetablerer forbindelsen til Bluetooth inden for 10 minutter.
18. Telefonen melder måske om oprettet forbindelse, selvom to andre telefoner allerede er tilsluttet.
19. Telefonen kan ikke tilsluttes under tv-streaming.
20. Problemer med at modtage opkald under musikafspilning via et jack-stik..
21. Ingen stemmeopkald.
22. Tv-streaming fejler nogle gange, når flere telefoner tilsluttes til Streameren.
23. Tv-streaming afbrydes nogle gange, når en telefon tilsluttes til Streamer Pro, efter at Bluetooth har været fra.
24. Nogle gange begynder telefonens musikafspiller, når man modtager et opkald under tv-streaming.
25. Sometimes music player is started after using voice dial.
26. Bluetooth på mobilenheder skal tilsluttes manuelt under tv-streaming. 
27. Steaming bliver ikke dæmpet helt eller delvist, når man modtager et opkald.
28. Stemmesignalet forvrænges en smule, når man modtager et opkald via Streameren.
29. Eksterne telefonopkald via Streameren bliver måske forvrænget, når testtelefonen også modtager/foretager et opkald.
30. Ringetonen forvrænget i Streameren. 
31. Nogle gange forvrænges streaming via jack-stik.
32. Opkald forvrænges.
33. Mediestreaming skal måske aktiveres på enhed.
34. Streaming bliver måske forvrænget, når en andet parret enhed genetablerer forbindelse til telefonen.
35. Medieafspilleren bliver ikke pauset, selvom man trykker på "Aux".
36. telefonopkaldet afsluttes ikke, selvom man trykker på telefonknappen.
37. Bluetooth-forbindelsen mellem telefon og Streamer kan være midlertidige i iOS 10.0.2

Sådan opgraderes mobilens firmware

Se venligst telefonens manual eller kontakt forhandlerens kundesupport.

Ansvarsfraskrivelse: Alle mobiltelefoner på denne liste er blevet grundigt testet af Oticon og har opfyldt minimumskravene for ConnectLine kompatibilitet på testtidspunktet. Men Oticon tager ikke ansvar for en sådan kompatibilitet generelt. Mere konkret skal Oticon ikke holdes ansvarlig for inkompatibilitet som følge af fremtidige opdateringer af mobiltelefonerne eller hændelser, som ikke er dækket af disse tests. Oticon tager intet økonomisk ansvar i form af refusion af mobiltelefoner, som ikke fungerer som forventet.

  • Marketing og support

    Se vores forskellige markedsføringselementer, som er udviklet til at lokke endnu flere mennesker ind i din klinik.

    marketing-and-support
  • Produktoversigt

    Find en oversigt over alle produkter.

    all
  • Bliv Oticon-forhandler

    Ønsker du at sælge Oticons produkter? Kontakt os allerede i dag.

    contact